FAQ's

Leather FAQ's

Q: Where do you get your leather?

Hinterland Foil Printing is an authorised seller of Oran Leather.

Q: Why does my leather look different to the picture?

Please be aware that leather is a natural product and is monogrammed by hand therefore some small variations, slight imperfections such as creases and colour shades are normal and will not be considered manufacturing faults.

Q: What makes our product different?

Hinterland Foil Printing prides itself on its innovative foil methods. Our staff are trade qualified printers and therefore come with extensive experience with foil, printing presses and different materials.

We are committed to not just using an acceptable foil for your jobs but to using the best foil, and therefore use a superior high gloss foil, ensuring that your product has a luxurious finish.

Q: Do you offer refunds or exchanges?

No, unfortunately due to the nature of personalised or monogrammed items, Hinterland Foil Printing is unable to offer refunds or exchanges on monogrammed or customised products. For items that are not monogram or personalised. Hinterland Foil Printing will only do a change of mind refund for product that’s are unopened and in their original packaging. We will not refund postage costs and the item must be returned before a refund will be processed.

However, If your item is deemed to be faulty or damaged, Hinterland Foil Printing will replace your item free of charge. This excludes damages that occur as a result of normal wear and tear.

Q: Can you do a custom order?

Hinterland Foil Printing is happy to assist you with custom jobs, if you need more letters or are interested in having a corporate logo put on to your leather goods, please contact us to discuss the job further.

Q: How do I take care of my leather?

You can find out how to take care of your leather goods with ease from our Leather Care Guide.

Printing FAQ's

Q: What is Foiling?

Foil stamping (foiling, hot foil stamping, hot stamping foil printing, dry stamping, foil imprinting, leaf stamping or foil stamp design) is the art of hot foil stamping. This technique is achieved by using heat and pressure. A foil stamping die is mounted to the foil stamping machine and heated. The die holds the image that is to be foil stamped as a raised image. The combination of pressure and heat enables the foils pigment or metallic film to be released and results in your foil stamped image. If it is used in conjunction with embossing it can also be called foil embossing.

Q: What sort of foil do you have?

Our foil is available in a range of colours and textures, not just classic gold and silver. Variations of foil come in matte, pearlescent, diffraction, and glossy finishes. A clear foil is also available which gives a finish similar to UV varnish but at a more competitive price.

Q: Why should I use foil?

Foil provides a uniquely vibrant image with depth. Foiling can also be applied to a much larger range of materials in comparison to ink. It can also be used as a security feature on tickets, vouchers and certificates.

Used on stationery and promotional items, Foil Blocking adds a certain quality which can be of great benefit to companies in today’s competitive market. It also allows the graphic artist greater scope to enhance designs by adding bright or subtle finishes using foil or a combination of foil and embossing.

Q: What is Embossing and Debossing?

Embossing involves the lifting of a design, decoration, lettering or pattern on to a surface such as paper or card.

Debossing creates an indented look which can be used on thicker materials and book covers.

Q: Why should I use Embossing or Debossing?

Embossing and debossing make a fantastic first impression in the business world. The texture of the card stands out as professional and elegant. Embossing creates a raised image on paper or board and gives a stunning effect. When foiled and then embossed images throw the light in different directions creating an effect which really stands out. Comparatively, Debossing is effective for its reversal of the embossing technique, the impression provides a unique texture that is highly effective as a letterpress process.

Q: What is Letterpress?

Letterpress printing is the oldest form of printing, it has largely been replaced by more economical and faster methods of printing. However, letterpress printing offers a uniquely tactile finish and a quality that cannot be achieved with modern techniques. It has been popular recently because makes a truly spectacular finish to stationery, such as wedding invitations.

Q: How is Letterpress done?

In Letterpress printing, images are inked onto paper by raised printing plates. This results in a more intense colour. Hinterland Foil Printing utilises steel backed photopolymer plates to create our letterpress printing plates. The plates are exposed to a computer generated negative and washed out in water. This process allows flexibility with design and fonts, allowing us to make plates from most computer generated art work.

Q: How can I use Numbering?

We offer skip numbering (2-8 to view) as well as off – line perforating, scoring & top slitting. As we have an extensive amount of numbering equipment we can offer very competitive pricing on items such as Raffle Tickets, Baggage Tags, Receipt books and all types of docket books & pads.

Q: What is a Die-Cut?

Die cutting is the process of cutting shapes or forms out of paper.

We use Die – knives to cut the shape which are locked up in a die cutting machine.

This enables us to create:

• Business card with round corners
• Presentations folders
• Swing tags
• Packaging / boxes / cut outs

Technical Support FAQ's

Q: How to get the best out of your foil blocking and embossing?

• For Foil Print, embossing artwork should be vector file and supplied as pdf black and white and supplied at 100% scale. We will assume your artwork is correct and at 100%.
• Allow at least 20mm from the grip and lay edges to the foil area.
• Please lay up on SRA3 Grip at top and lay right hand side (off-lay).
• Elements that are very close together may fill in when being foiled.
• Do not reverse out the area to be foiled as foil will cover inked areas this stops registration problems.
• Please ensure that the print has enough drying time as foil will not adhere to wet ink.
• Use aqueous sealant rather than oil based.
• Envelopes made up can be foiled but not across thickness changes as this will create an uneven impression.
• Deep embossing may not be compatible with laser printers, so check intended equipment to be sure.
• Embossing very thin lines will not raise very high (half as high as the thinnest line).

Additional Information

About

Hinterland Foil Printing is located on the Gold Coast, Australia. Although we’re located in the Gold Coast, we deliver our unique products worldwide.

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Testimonials

Hinterland Foil is a family owned Australian business which prides itself on producing the finest products available. We are proud to have received over 400 5 star reviews on Etsy. Read a selection of customer reviews.

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Returns

If something isn’t right, Hinterland Foil Printing is happy to process a return. We believe in secure eCommerce and will provide a 14-day money back guarantee for the products and services that are bought online.

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Privacy Policy

Hinterland Foil Printing is committed to protecting your personal privacy in accordance with the Privacy Act 1988 (Cth). Outlined below is details of the information collected by Hinterland Foil and how it may be used.

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